Shaping an ecosystem for local SME businesses

The pandemic has accelerated digital adoption, but physical channels are making a comeback.

McKinsey, 2021
Illustration: Yoonjae Oh

SMEs in local neighbourhoods are constraint by poor exposure.

Built assets of past premises are valued spaces for SMEs.

In the shift of economies, premises of past industrial functions provide a habitat for SME businesses.

In Hong Kong, Kwun Tong, previously a district of industrial premises, factory buildings have thrived to become the hotspot of creative industries and SME retails. They hold spaces of various functions, from attire, shoe shops, craft studios, cafes, to upstair restaurants.

Challenges facing SME retail tenants

Representation of spatial data is unintuitive.

The original design unable to meet the needs of retail.

Illustration: Yoonjae Oh

XYZ: Navigating the future of SME local businesses

The XYZ approach to indoor navigation

XYZ identifies interior infrastructure to identify the location.

Then, AR takes over to narrate the journey.

Use Case: A Day in Kwun Tong

XYZ nurtures an ecosystem for local SMEs and visitors to depend on.

The data collected from user end enables businesses and visitors to make informed decisions.

Unlike other conventional navigation systems, XYZ helps the individual to own a sense of place.

Competitor Analysis

XYZ is uniquely positioned for an experience-driven, i.e., flaneur-kind of navigation experience.

Joyous, local, and feature-packed

The Result: A sustainable local SME ecosystem supported by a bonded local community

Illustration: Yoonjae Oh

Collaborators

Yoonjae Oh
Yoonjae Oh

Yoonjae is a designer, currently studying architecture at MIT. She is passionate about thinking of designs that can escalate overall living experience in high-dense cities. Her interest relies on future living styles and user-centered architecture, specifically fostering knowledge in design-sensitive and sustainable residences in urban areas.

Yujie Wang
Yujie Wang

Yujie is a graduate student at MIT and the Co-founder of Muser and AiRCAR, with research experience at MIT Media Lab and Harvard Medical School and professional experience at Philips Healthcare, Maersk, FaunaPhotonics, UISEE Technology and Bruce Mau Design.